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Hege Library & Learning Technologies

For Faculty: Service Continuity

Access to course materials

When sharing content through email or Canvas, only link out to content from the library catalogue, library databases, or content that is open access. If there is no access through the library or in the open, use Interlibrary Loan. Please note that physical interlibrary loan requests are no longer possible but the library can assist with electronic loans. 


Find links to content through the library:

  • Hege Library Catalogue
    Find books, e-books, videos, periodicals, and federal government documents in our library; it also includes citations to many articles. You can use the Hege Library Catalogue to locate books and selected articles held by other libraries too.

  • List of Databases
    A-Z List of Databases and Resources

Persistent Links

When linking content from a library database, make sure you use a persistent link rather than the url in the address bar.

Persistent Links show up in various places, depending on the database, for instance, in ProQuest the persistent link shows up on the abstract/details of the record:


The persistent link is also known as a permalink, document URL, persistent URL, PURL, durable link/URL, or stable link/URL.

Enabling Off-Campus Access

To ensure that links are available for use off-campus, add the following prefix to the link: 


 The ezproxy prefix will route any off-campus user to sign in using their Guilford network username and password (the same one used for Canvas). 

Occasionally issues may keep you from accessing electronic resources.  Some things you can try to troubleshoot the problem:

  • Access to Guilford electronic resources uses the Canvas username and password.  If the username or password is not working please contact the ITS helpdesk to troubleshoot the issue.

  • Please note that you can only reset your password from on campus.

  • If it is not a username/password issue, try clearing the cache and deleting cookies in your browser.  Don't know how to do this? Google "clear cache" or "delete cookies" and the name of your browser.  You can also try using “incognito mode” or “private browsing mode” (depending on your browser), which should allow you to try that browser without clearing the cache. If it works, then you know that clearing the cache and deleting cookies should be effective.

  • See our Off-Campus Access Libguide for more information. 

  • Try another internet browser, such as Mozilla Firefox, Google Chrome, or Safari.

  • If you are using wifi or computers at a different institution or library, there can be firewall issues when trying to connect to Guilford resources.  Try using the internet from another location such as an internet cafe or coffee shop to see if that fixes the problem.


This was developed based on  Davidson College's Emergency Remote Teaching Resources