The Canvas Student guide has answers to all your Canvas questions, complete with screenshots and step-by-step walkthroughs. For specific topics and questions, use the search box at the top, search the page (ctrl + F on a PC, cmd + F on a Mac), or google your questions and look for results from the Canvas student guide.
For Canvas Support, use the "Help" link in the left-navigation, in Canvas, to Open a support ticket with Canvas.
You can access Canvas from your phones by downloading the Canvas Student App for iOS or Android. If you are using a phone or tablet to access Canvas, it is highly recommended that you download and use the App, instead of using the browser application on your tablet or mobile device, as this can cause issues.
To log in, launch the app, tap "Find my school" and enter Guilford College. Tap "Guilford College" and enter your network username and password. Tap "Login."
For more information about using the Canvas App, visit the Canvas Mobile Guide site and select the correct operating system for your mobile device.
Please note that the App does not provide the full functionality of Canvas accessed from a computer browser: there may be some features that are more limited or unavailable when using the App.
Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in (Best Browsers for Canvas).
Many Canvas issues can be resolved by clearing your browser cache and history (instructions on how to do this for different browsers are included below) and restarting your browser, and restarting your device if needed. If you experience an unexpected issue, try these steps. If you are not able to resolve the issue, put in a Help Desk ticket at https://webhelpdesk.guilford.edu/ or by emailing email@example.com
Here are instructions on how to clear your browser cache and history, for different browsers:
Canvas has identified some possible issues with Safari, such as images in Canvas not loading, and is working on a fix. When experiencing issues while using Safari, specifically, on a computer: