Skip to main content

Hege Library & Learning Technologies

Hege Library - Strategic Planning Resource Guide: MISO Survey 2013-2014

MISO: Measuring Information Service Outcomes

The MISO Survey is a web-based quantitative survey designed to measure how faculty, students, and staff view library and computing services in higher education.

During the 2013-2014 academic year, Hege Library administered MISO to a cross-section of Guilford (200+) students,  (100+) faculty, and (100+) staff.

The MISO Survey addresses the following research questions:

What services and resources are important to our constituents, and how successfully do our organizations deliver them?
How effectively do we communicate with our campus communities about our services and resources?
How skilled are our constituents in the use of software and library databases? What additional skills do they wish to learn, and how do they wish to learn?
Which software and hardware tools do our constituents use, and which of these tools do they own?
What roles do our constituents play on campus?  What demographic factors identify them?
What benchmarks can be established for excellent delivery of library and computing services?

Student Responses

Faculty Responses

Staff Responses

Full Report: Student Responses

Full Report: Faculty Responses

Full Report: Staff Responses